Testimonials

I could not ask for a better estate agent than "magic Jenny".

"A wave of her magic wand", Hey Presto, everything happened with a twink of her nose.  Bronwyn you have a real friend in Jenny.

Arohanui

Mark

 

Mark Jones


Shannon made buying the house easy. Right from the first open home she was easy to talk to, informative and helpful.
We always felt like she was honest and cared about us as buyers. We loved working with her!

 

Summah Thorpe


Freddy, Jake and the friendly team at the BK Office made our first home buying experience an easy one.  Freddy regularly informed us of new properties available and when the perfect one came along, he ensured we were the first to view it and ultimately the first to get our offer on the table!  We are so grateful for Freddy and the team at BK for helping our dreams come true - we can't wait to enjoy our (first) new home! :)

Tegan Jones


We have given Jenny a report on sales results.  We were pleased with the service from BK Agency and the results given the "lock Down" period.  Thank you for the wine!

A & M Orchiston


Good Morining Sarah.  Thank you very much for yesterday you did a great job by making it so easy for Dad to allow him to view it regularly and not pushing him.  He is quietly excited about it and it was great that the Williams family were so adaptable.

Cheers Charlie


Dianne was very helpful through the whole process.  I would not even have found the property without her assistance (and her patience) I am very grateful!

Jean-Pierre Paillet


Bronwyn Kay is the complete professional. She does what she says she will, and in the most personable way. All of her team exhibit the same wonderful mix of Kiwi-can-do.  Bronwyn has built an exemplary business in a highly competitive sector and Gisborne is the better for it. You can trust your property needs to her and her team. I did. 

Nga mihi nui, Hekia


"Jenny was my agent for the sale of my property at 49 Collins Street, she was an absolute pleasure to work with. Jenny made the whole process of listing and selling my home very stress free and painless. I would highly recommend Jenny to anyone who is wanting to sell their home."

M. Freeman


" We would like to take this opportunity to thank Shona Zame for her friendly warm attitude, from the get go at the open home, all the way to  moving into our home. We found her to be honest & very prompt getting back to us with questions she could not answer at the time. Yes, We would recommend her to others, kia ora Shona"

Selwyn & Deb


Once again we were very impressed with the attention of Taan in every detail, so friendly, she seemed part of the family.  A pleasure to deal with!

Buckingham and Richardson


I was very pleased with the effort of Freddy and the team.  Bronwyn provided me with some good ideas regarding marketing.  I felt Freddy went the extra mile in terms of open homes and keeping a close eye on the property after I had left the area.  We achieved the desired outcome in the shortest time possible so I cannot thank you enough.

Karina Wilde


We are thrilled to own our Bay View Apartment, we still can't believe it.  We have only been in the door three times as the Covid-19 hit very soon after we took ownership.

It was so lovely to come in the door of Bronwyn Kay Agency and be greeted so warmly.  Thankyou.

Dianne had the transaction in hand and took us on this journey to purchase it.  I'm sure we will have much pleasure in owning Bay View.  Warmest thank you to Dianne for us both.

 

Tim & Ayne


We sold and purchased our new home through Sarah at Bronwyn Kay Agency.  Her efficient nature and quick workings had our place on the market within hours of viewing our now newly purchased dream home!  None of it would have been possible without Sarah.

Tiff & Ollie Sutter


To whom it may concern,

 For the past six years Glen Rickard has had responsibility for overseeing the management of our property in Gisborne New Zealand, until its recent sale.

 We would highly recommend Glen as a property manager and have nothing but high praise for the way he undertook this role.

Glen, was always very professional. He ensured that we were fully informed of matters relating to our property. We were regularly sent updates and photos and informed immediately of any maintenance issues. He was happy to organise people to deal with maintenance and was very prompt and efficient in dealing with any problems that needed attention.

Glen has excellent communication skills and his emails were often followed up by a call to ensure we were kept updated. This was not always easy for him as we had a five hour time difference where we were living in Australia. This often meant calls outside Glens working hours. 

Glen was also very good at keeping the lines of communication open between the tenants and ourselves which resulted in all parties I believe feeling valued and listened to. Resulting in a harmonious working relationship.

He is an excellent property manager whom we believe goes above and beyond what is expected.

 Wilcannia, NSW, Australia 

 

Paul & Michelle Townshend


I found Shona helpful in finding me a property that I was looking for.  Shona was easy to get in touch with and was able to answer any questions that I had. 

 

Jo


Bronwyn Kay Agency's treatment of us made us feel very important and that they genuinely cared about our well being.

it was there show of genuine care that we choose Bronwyn Kay Agency to be our real estate agent.

Thank you so much for everything.

Kahurangi Falaoa


Bronwyn Kay Agency's treatment of us made us feel very important and that they genuinely cared about our well being.

it was there show of genuine care that we choose Bronwyn Kay Agency to be our real estate agent.

Thank you so much for everything.

Kahurangi Falaoa


A big thank you to Jenny for guiding me throught the intricate process of house selling. 

Her enthusiastic quiet manner enabled me to work with her without feeling pressured.

The atmosphere at Bronwyn Kay Agency was always cheerful and welcoming.  Many Thanks.

Pam Pickett


 "If you are considering selling your property, I would highly recommend the friendly team at Bronwyn Kay Agency.

 I have had Bronwyn Kay helping me with selling my property. From the moment she phoned me for the first time I felt secure, well informed and supported. I immediately gained full confidence in her and her guidance on how to proceed into the unknown, scary Real Estate world, which resulted in an excellent final outcome!

On weekly intervals Bronwyn's team have issued me with reports of internet advertising interest rates, open home reports and viewers comments helping me to make appropriate adjustments.

 It's worth saying that Bronwyn's friendly, empathic personality transformed this rather nerve wracking experience into a pleasant life adventure."

 

Joanna Wojciechowska


"Thank you to Bronwyn and Sales team."  Especially to Di Holland.

Di did what she said she would do.  A sale was made of my property in Kaiti within two days of listing it.  To think I would have tried to sell it myself on TradeMe for $285k.  Di got me $30k more than what other Agents and myself expected.

"Well Done to all who helped Di with the sale too.  Thank you.

 

Anne Haenga


Property sold in 2 days with early settlement - no advertising required.  Handled professionally and very speedily.  Thanks Bron & Ben, great sale!

Jenny Jackson


Property sold in 2 days with early settlement - no advertising required.  Handled professionally and very speedily.  Thanks Bron & Ben, great sale!

Jenny Jackson


Everything about BK was easy.  From walking through the door in a panic, to leaving the auction very satisfired!  You guys are amazing!  THANK YOU!

Lana Royston


We would like to thank Jenny Virtue for a very professional service in helping us to sell our house.  She was perfect from start to finish, even throuh Di managed to sell the house, Jenny still showed a very keen interest.  We are both very grateful and would thourouly recommend her.

Keith & Margaret Watts


Di was very helpful and understanding throughout the whole process.  She maintained regular contact and went above and beyond to answer all our questions and help us find a house.  We would highly recommend Di and the BK team!

Aaron & Michaela Eastwood


We purchased our first home through Kathryn and couldn’t be happier. We viewed around 15 properties over two days, using almost all the real estate firms in Gisborne but our experience with Kathryn stood out by far. She was real understanding with us being first home buyers and always willing to answer heaps of questions we always had. The process from start to finish was made a lot easier than we initially thought and we are super excited to be moving into our first home.

James & Tash


We had an association with Taan before purchasing this home as Taan is the agent of the house that we are currently renting, that has gone on the market.  This situation could have been stressful, however, with Taan's bubbly personality and open, honest communication, our fears were allayed.  Taan was also the person who alerted us to the opportunity of purchasing 5 Murdock Road, of which we are eternally grateful.

Our dealings with Freddy were brief, as your website states, 5 Murdoch was listed and sold within 24 hours.  Albeit brief, we found him engaging, motivated and a pleasure to meet.

Margaret Middleton-Whare


We had an association with Taan before purchasing this home as Taan is the agent of the house that we are currently renting, that has gone on the market.  This situation could have been stressful, however, with Taan's bubbly personality and open, honest communication, our fears were allayed.  Taan was also the person who alerted us to the opportunity of purchasing 5 Murdock Road, of which we are eternally grateful.

Our dealings with Freddy were brief, as your website states, 5 Murdoch was listed and sold within 24 hours.  Albeit brief, we found him engaging, motivated and a pleasure to meet.

Margaret Middleton-Whare


Being a first time home buyer I didn't know what I was doing but Dianne really helped me along the way, thanks Dianne and Bronwy Kay, we're really happy with our purchase.

Take Poka


Our first impression of Kathryn was that she was down to earth, genuine and sincere. We liked that she gave us all the information we asked for quickly but did not try to push us into decisions.  We met her one week and less than a week later we purchased an investment property from her.  Everyone was great at Bronwyn Kay.

Anon.


It was easy and enjoyable dealing with Mandy (and all BK agents actually).  It was always a friendly, informative and personable experience.

Thank you for making my first home purchase as easy as it was :)

Carol Chan


Kathryn went above and beyond to sell our property, her effort was shown in the fantastic result we achieved. We will most definitely be doing business with Kathryn again.

Nga Mihi

Jensen & Waimotu


I was very impressed with the service and how the settlement went, the coup de grace, was the lovely basket of goodies I was given when picking up the keys!!!

Thanks again.

Glen Wilkie


I was very impressed with the service and how the settlement went, the coup de grace, was the lovely basket of goodies I was given when picking up the keys!!!

Thanks again.

Glen Wilkie


Ben was pleasant and willing arranging to meet us at short notice and even climbed into the roof space to check insulation!  He thought ahead in organising conditions of sale and provided regular updates, even post sale.

A pleasure to do business with.

Thank you.

Sue Bull


I would thoroughly recommend Bronwyn Kay as the company has a good reputation and is very thorough with the whole property process.

The salesperson keeps in regular contact with feedback from open homes and lets you know if there is a client not over the open home period.

Valerie Bloem


We found Taan professional to deal with throughout this purchase.  She kept us informed & regularly communicated with us.

Very professional service, would thoroughly recommend.

Claire Jones


Kathryn is amazing. She wasn't just friendly, helpful and efficient, she went out of her way to make the buying process as smooth and stress free as humanly possible. She listened and heard our needs and provided everything we wanted, a lot like a personal genie. We absolutely recommend her to anyone delving into real estate, whether it be your first nerve wracking time, or an investment for your future. Thank you Kathryn, you are pure gold.

 

Jade and Paul


We just wanted to say that Glen has done a great job for us so far and the detailed photos he sent through in the Inspection Report were great. We appreciate your teams professionalism. I just wanted to give you some feedback so you know that your team are doing a great job. Have a great weekend! 

Jon and LiDan


Just a quick note to say thank you again to you and your team for making another purchase so easy, but an especially big thank you to Ben. His can do attitude and ability to make things happen have made all the difference in our buying experience. He has gone above and beyond to find us two perfect properties, made the take overs seemless and then continued to keep us in the loop when new properties maybe popping up. We always look forward to what he might find for us next.

Patience Gunn


I think Jenny did a good job, she supported us through the hiccups and maintained regular contact.  I found the staff at BK absolutely wonderful on those occasions I had to go into the agency.

A great experience, guided by wonderful people.  Thank you all.

Jan Bryan


Bronwyn's rental management team - Glen in particular - did a fantastic job over 3 years of managing the property.  So it wasn't simply a "practical choice" to ask Bronwyn to handle the sale - there's clearly a great culture in the business, we felt entirely comfortable with them and we were delighted with the service and with the outcome.

Nick Chivers - 184 Ballance St

Such a wonderful job of managing the rental, a no-brainer when it came to sell.


Bronwyn's rental management team - Glen in particular - did a fantastic job over 3 years of managing the property.  So it wasn't simply a "practical choice" to ask Bronwyn to handle the sale - there's clearly a great culture in the business, we felt entirely comfortable with them and we were delighted with the service and with the outcome.

Such a wonderful job of managing the rental, a no-brainer when it came to sell.

Nick Chivers


We have just sold a property through BronwynKay, with the assistance of Mandy & Jenny. They were very professional and friendly and determined to get the best outcome and result for us, which they did, I would recommend this sales team for anyone hoping to sell their property through Bronwyn Kay.

 

 

Karriane Waterman


We have just sold a property through Bronwyn Kay, with the assistance of Mandy & Jenny. They were very professional and friendly and determined to get the best outcome and result for us, which they did, I would recommend this sales team for anyone hoping to sell their property through Bronwyn Kay.

 

Karriane Waterman


I recommend Bronwyn Kay Agency 100%+

I would like to thank Bronwyn for the very good advice to sell our property.  Also Jenny and Mandy for all they did; very stress free.  Last but very important, Jake - a top man.

Thank you.

Peter Heffernan


I recommend Bronwyn Kay Agency 100%+

I would like to thank Bronwyn for the very good advice to sell our property.  Also Jenny and Mandy for all they did; very stress free.  Last but very important, Jake - a top man.

Thank you.

Peter Heffernan


I recommend Bronwyn Kay Agency 100%+

I would like to thank Bronwyn for the very good advice to sell our property.  Also Jenny and Mandy for all they did; very stress free.  Last but very important, Jake - a top man.

Thank you.

Peter Heffernan


I recommend Bronwyn Kay Agency 100%+

I would like to thank Bronwyn for the very good advice to sell our property.  Also Jenny and Mandy for all they did; very stress free.  Last but very important, Jake - a top man.

Thank you.

Peter Heffernan


So enjoyed having Sarah help us purchase our first home.  Sarah was recommended to us by my cousins who she helped purchase a home.  Sarah was down to earth and has a great sense of humor.  Thank you.

Angela & Raymond


Shannon was great, easy to work with and made selling my home stress free.  I would sell and purchase through BK Agency again without hesitation and have no problem recommending Shannon & BK Agency to friends.

Dave Charlson


BK Agency gave me well informed information about the market and my next steps.  They were attentive to my needs in a house and came through with a house I love.  Thank you Di :)

Jo Ferkins


Bronwyn, Ben & the team made our sales process seamless.  Great communication and follow up, which is an art that cannot be taught.  Would not hesitate to recommend BK to anyone wanting professional service.

Kate & Tom Reynolds


Re: 113 Queen St East, Hastings

Jack is an extremely enthusiastic agent showing skill in his negotiation and gave me confidence in making a decision based on his sound market knowledge.  A great young agent that will make waves in commercial.

Thanks Jack!

B Robertson


Process was stress free and we really appreciated how the team worked with the tenant to accommodate showings / open homes.

Mike & Jenny


Shona Delivered a fast, no nonsense, efficient service. Nothing was too much trouble. Thanks!

Jeff & Esther


Shonz Zame was real gem to work with.  She was polite, professional, didn't lose her cool and kept in touch over the months until we found the right home.

I will continue to recommend Shona to others because her work was so good.

Thank you Shona.

Colene Herbert


Friendly, professional, competent and efficient service thoughout the process of selling our home. 

Thank you Bronwyn and your whole team at BK Agency!

James & Wendy Lee


I have found Shona to be very professional in her sales approach. She was calm and thoughtful in what can be a turbulent time when purchasing real estate. It took several months for the right house to appear but Shona kept in touch with me faithfully and kept me updated of what was available. She could also read when to step back to allow breathing space for decision making.

 I wouldn’t hesitate to use Shona again when buying or selling

Colene Herbert


Listing with Mandy and Jenny made the selling process for my first home very enjoyable.  I was well informed with the progress throughout the process.  Would recommend to anyone!

Andrew Wilks


Listing with Mandy and Jenny made the selling process for my first home very enjoyable.  I was well informed with the progress throughout the process.  Would recommend to anyone!

Andrew Wilks


Taan when Chris past away you sent the most beautiful flowers and that's why I gave you my house to sell.  Thank you, you are so lovely.  My love to you.

Doris Dyer


We initially considered selling with Bronwyn Kay Agency as the name is seen everywhere, signs, radio, cars also my husband was impressed with Jake's salesmanship.  Our agent was Shona Zame and I was very impressed.  The sale was extremely fast and efficient.  I also received more for the sale of my house than I asked for.

Raquel Doreen


We can't speak highly enough of Jenny, Mandy & the BK team! They have gone above and beyond in our house selling journey. From pondering if renovating was a good idea to when the sold sticker went on the sign, they have been nothing but supportive, informative and incredibly approachable to all of our million questions! They promised us they would look after us, not only as a client but understood our family and the big picture we wanted to achieve. Our home was sold within a week of the team coming through to view, absolutely seamless! Not to mention, we are extremely happy with the price they were able to help us achieve. We were so well looked after and highly recommend these two amazing ladies if you're considering listing your home! What a team!!!

J Leach


We can't speak highly enough of Jenny, Mandy & the BK team! They have gone above and beyond in our house selling journey. From pondering if renovating was a good idea to when the sold sticker went on the sign, they have been nothing but supportive, informative and incredibly approachable to all of our million questions! They promised us they would look after us, not only as a client but understood our family and the big picture we wanted to achieve. Our home was sold within a week of the team coming through to view, absolutely seamless! Not to mention, we are extremely happy with the price they were able to help us achieve. We were so well looked after and highly recommend these two amazing ladies if you're considering listing your home! What a team!!!

J Leach


Bronwyn was warm and positive of a good outcome for our sale from our first meeting. Her knowledge of and experience in the local market was invaluable and we felt confident she was the best person for the job.  Great communication throughout the process and an amazing result at the auction.  Thank you so much!

Sarah, Catherine and Fiona Lynagh


Happy from Start to Finish.  Many Thanks.

R & B Harvey


" Mandy and Jenny, two of the most committed and empathic people we have encountered in the real estate arena.

They took us gently through the sale process - no pressure and always in tune with our needs. Thank you girls, for your integrity,

enthusiasm and care".

More Happy Clients


" Mandy and Jenny, two of the most committed and empathic people we have encountered in the real estate arena.

They took us gently through the sale process - no pressure and always in tune with our needs. Thank you girls, for your integrity,

enthusiasm and care".

More Happy Clients


Ben Robertson approached me and offered to sell the property.

Ben and Jenny were both very competent and prepared to go the extra mile to get a good result.  Professional service.

Robin Loomes


Professional service.  Ben Robertson and Jenny Virtue were both very competent and prepared to go the extra mile to get a good result.

Robin Loomes


Bronwyn Kay was so easy to work with.  It took a while for our finances to go through but Liz & Di were so helpful & patient with us.

The service even at the office was amazing.  Loved that they offered us refeshements and made us feel so comfortable.  Liz & Di were great at following up to see how our progess was going.  The Packer whanau hightly recommend BK Agency, so friendly & super lovely.  An amazing team :)

Ernest & Leighton Packer


 Jenny Virtue acted as the real estate agent when I sold a vacant section, 38 Hamilton Drive, in the Sponge Bay sub-division at Gisborne in May 2019.

 I am very happy to recommend her to anyone who requires the services of a real estate agent. At all stages during the marketing and sale of the property, she conducted herself very competently and very professionally. She was tenacious, showed determination and was prepared to go the extra mile in order to obtain a good result, which she did.

 

 

Robin Loomes


We have had a previous positve expericence with Jake at Bronwyn Kay Agency.  However, this time the sale/purchase far exceeded our expectations!

Have already recommended Jake many times over and will continue to do so!  We will definately be back when we sell again.

Nicolette and Wade Hick


Taan was recommended by a friend and was excellent in all aspects of the sale of our home.  As first time sellers she helped us understand the process and various options for us.  She made us feel confident and at ease with it all.  Taan was very acommodating to our needs with a young family.  We are very thankful to Taan and the BK Team.

 

Zara & Michael Henderson


Taan was very friendly and knowledgeable, she provided us all the information we needed to make our decision to buy.  She was very fast with all communication and even came and said Hi when we ran into each other at the local cafe.

Taan made the purchase very easy for us and came to my workplace when I was unable to leave the office.  Goes the extra mile, very happy person and super professional.  We both instantly felt special and well cared for.

Kristine Twigley and Ron Skelton


Congratulations to Bronwyn Kay.

Thank you for selling our house (home of 50 years). The process was made “seamless”. The agency gave us clear guidelines and made all the appropriate connections.  (good timing and motion skills)  We were shown care and concern. Some words that were important in the selling process - Professional, knowledgeable, accurate, friendly and polite – good people skills.  "Excellent"

John & Robyn Rouse


Debby was friendly, helpful, kind, caring and respectful. She was genuine because you could feet it in every interaction with with her.

Boy what a journey it was!  She did everything in her power to make our purchase happen.

# Negotiation Queen  # Renos on

Thanks Debs

Bree & Paora


The whole process was upfront and very energetic.  Sarah very positive and friendly yet very professional.

Walter Hall


Sarah was just the right person to help us prepare our home for sale, market it and sell it.  She was extremely helpful and maintained excellent communicatons throught out the process.  I can highly recommend Sarah as an effective real estate agent.

Trixie Hall


Debby got the house sold quickly and with no hassles. Thanks heaps to Deb and the BK team.

Tony Walker


Well, I have sold my house after a very short time by a very dedicated team of experts. I was out painting my front fence and along come this lady and asked me if I was selling my house, and yes, I was. That lady was Kathryn Lawson and everything flowed perfectly from there. Kathryn kept me informed every step of the way and she was a pleasure to deal with, so thanks to the team Bronwyn Kay.

Peter McCann


Debby Cresswell is a pleasure to work with, her confident can-do attitude was a draw card for us again, this being the second home she has sold for us, I would highly recommend her to any potential sellers.

Dave Wilson


The team at Bronwyn Kay went the extra mile to find us a great family home in a good neighbourhood.

We had just found out we were pregnant with our first child and knew it was time to get on the property ladder. We had a dream of owning a happy, sunny home with fruit trees and chickens but didn't know how to go about it. 

After attending a few auctions and being shown what was available in our price range by other agents we were at our whits end. Nothing met our needs and the system seemed soo complicated. The competitive property market had convinced us that we should go back renting.  

Insert Dianne Holland, Liz Law and the team at Bronwyn Kay. After showing us a few homes Dianne & Liz understood our vision and although at the time nothing quite matched what we were looking for they said they would keep an eye out for us. We had heard the same thing a few times from other agents so didn't expect much follow through.  

Needless to say after a few weeks Dianne & Liz called to say "I think we have your home". We drove straight round to look at the place and loved it. There was a vege garden, a spacious sunny back yard, established fruit trees and room for the chickens not to mention a well maintained, warm, dry house. Dianne, Liz and the Bronwyn Kay team had came through with an absolute gem. They made the negotiation and paperwork a breeze and got us into our home with plenty of time to prepare for the arrival of our baby. We are literally living the dream.

I couldn't recommend Dianne, Liz and the team enough. When the property market seemed overwhelming they made it soo easy to get into our first home.

Sam Gibson


The team at Bronwyn Kay went the extra mile to find us a great family home in a good neighbourhood.

We had just found out we were pregnant with our first child and knew it was time to get on the property ladder. We had a dream of owning a happy, sunny home with fruit trees and chickens but didn't know how to go about it. 

After attending a few auctions and being shown what was available in our price range by other agents we were at our whits end. Nothing met our needs and the system seemed soo complicated. The competitive property market had convinced us that we should go back renting.  

Insert Dianne Holland, Liz Law and the team at Bronwyn Kay. After showing us a few homes Dianne & Liz understood our vision and although at the time nothing quite matched what we were looking for they said they would keep an eye out for us. We had heard the same thing a few times from other agents so didn't expect much follow through.  

Needless to say after a few weeks Dianne & Liz called to say "I think we have your home". We drove straight round to look at the place and loved it. There was a vege garden, a spacious sunny back yard, established fruit trees and room for the chickens not to mention a well maintained, warm, dry house. Dianne, Liz and the Bronwyn Kay team had came through with an absolute gem. They made the negotiation and paperwork a breeze and got us into our home with plenty of time to prepare for the arrival of our baby. We are literally living the dream.

I couldn't recommend Dianne, Liz and the team enough. When the property market seemed overwhelming they made it soo easy to get into our first home.

Sam Gibson


Shannon sold our property at 42 Simla Tce, we listed with her due to her reputation, she was very detailed in the feedback and maintained regular contact.

Shannon is a calm, professional sales person.  She knows her limitations when it comes to pricing and on the occasions I have dealt with her, she's been pretty near the mark.

K. O'Mahony


Both Johnny and I and our family were very impressed with the communication and integrity of both Mandy and Jen.  Nothing was a problem for them and their interactions with us all and the sale process was faultless.

We will definately use them again and also recommend them to others.

P Williams


Both Johnny and I and our family were very impressed with the communication and integrity of both Mandy and Jen.  Nothing was a problem for them and their interactions with us all and the sale process was faultless.

We will definately use them again and also recommend them to others.

P Williams


In the last year I Have bought and sold through Bronwyn on the coastal zone in Gisborne. I have found Bronwyn to be Very enthusiastic and incredibly knowledgeable and operating with a sense of fairness about the market place. Her advice is sound, her integrity outstanding and her results over many years tell the true story. Results don’t lie and Bronwyn delivers on all fronts, I will always use her services in this market place.

Martin Irvine


I recently brought a property through Mandy and Jenny, they are a pleasure to work with, kept me informed and I knew exactly how everything was going with the purchase of my property.  A+ thanks ladies.

N. Crisp


I recently brought a property through Mandy and Jenny, they are a pleasure to work with, kept me informed and I knew exactly how everything was going with the purchase of my property.  A+ thanks ladies.

N. Crisp


Thank you all for selling our much loved Wainui home.

 We have cared for and loved this property so much, that once we had made the decision to sell, there was only one agency we trusted in marketing this 'right'.

We found your initial estimate/appraisal accurate and continued feedback on the market response honest. This helped us immensely in setting our expectations.

Having never been through the process of marketing or auctioning a house, it was pretty daunting for us. But Bronwyn and the team made it easy and seemless from start to finish. We were stoked with the support provided and with Jakes brilliance as an auctioneer!!

We can now move forward without any feelings of doubt and in knowing we couldn't have got a better outccome, advise or support. Thank you everyone!

Arohanui

 

Dion & Trish Ahern


Liz & Di were fantastic.  If, in the future, we were to buy or sell we would definitely come back to them.  Couldn't imagine going thru the process with anyone else.  Such an easy, quick, stressfree process.  Wanted to deal with Liz and we got the extra bonus of Di, they are a fantastic team!

Wayne & Anna Rogers


Liz & Di were fantastic.  If, in the future, we were to buy or sell we would definitely come back to them.  Couldn't imagine going thru the process with anyone else.  Such an easy, quick, stressfree process.  Wanted to deal with Liz and we got the extra bonus of Di, they are a fantastic team!

Wayne & Anna Rogers


We brought and sold our lovely home through Taan at Bronwyn Kay Agency.  We found Taan enthusiastic, approachable, realistic and we were guided with the best knowledge.  I would definitely buy and sell our future home through Bronwyn Kay.

Ashley & Hayden Bayley


We found purchasing our house through Jenny was a stress free experience.  At no time did Jenny pressurise us.  She was able to answer all our questions and come back to us with answers to queries that she was not familiar with. 

Prior to purchasing our new home we did not know Jenny.  Once the transaction was completed, we had the feeling that we had made a new friend.  We have no hesitation in recommending Jenny Virtue.

 

 

 

Geoff & Robyn Tomleson


Shona Zame was awesome.  Very easy to deal with and communitcation was great.  Initial information provided to us regarding the property was well above anything any other sales person or company has provided to us previously in any real estate dealings.

Shona kept us fully informed throughout a prolonged auction process, with a successful outcome for us in the end.

Joanne Austin


Di and Liz, not your usual real estate agents, these two didn't hound me like a fly on a hot chop, they listened, they looked, they helped and supported me through this frustrating journey of finding a suitable home in today's market, making it a relaxed, pleasant experience, real kiwi woman, who actually WANT to help, not just make a sale, total winners!

Hollie Davis


Di and Liz, not your usual real estate agents, these two didn't hound me like a fly on a hot chop, they listened, they looked, they helped and supported me through this frustrating journey of finding a suitable home in today's market, making it a relaxed, pleasant experience, real kiwi woman, who actually WANT to help, not just make a sale, total winners!

Hollie Davis


The best people to deal with. Mandy and Jenny amazing and so supportive. I thoroughly recommend them for anyone selling or buying. The auction tonight at Bronwyn Kay was incredible. Everyone was so kind and wishing me luck. Awesome experience and I definitely would deal through this great agency again. X

Kirsten Barrett


The best people to deal with. Mandy and Jenny amazing and so supportive. I thoroughly recommend them for anyone selling or buying. The auction tonight at Bronwyn Kay was incredible. Everyone was so kind and wishing me luck. Awesome experience and I definitely would deal through this great agency again. X

Kirsten Barrett


We want to say a huge thank you to Liz and Di for the recent sale of our property. They were professional, have great communication and most importantly down to earth and friendly, they supported us to ensure the process was completely stress free. Can’t imagine doing it with anyone else.

Anna and Wayne Rogers


We want to say a huge thank you to Liz and Di for the recent sale of our property. They were professional, have great communication and most importantly down to earth and friendly, they supported us to ensure the process was completely stress free. Can’t imagine doing it with anyone else.

Anna and Wayne Rogers


For anyone wanting to buy or sell property, I highly recommend Shona Zame. Shona did her utmost best to find the best home for me. Her communication and people skills are fantastic. It was great to deal with someone so passsionate and highly motivated in their profession. Shona won't be beaten in her dedication to do her best for you.

Maree Conaglen


The salesperson we dealt with in arranging and finalizing this sale was Jenny Virtue from BK Real Estate                                                 

We found Jenny to be trustworthy and professional in communicating with us. She has a very pleasant nature and prepared to go the extra mile.

We have sold quite a few houses in recent years and would have no hesitation in recommending her to others.

 Regards,

 John and Yvonne Rentoul

Selling of our property at 81 Hamilton Drive


My hubby and l had decided to downsize our house. I felt it would be too daunting to do alone so decided to go with an agent.

I heard a whisper that BK were the best and decided on checking out one of their open homes. I stumbled upon Kathryn, a bright and bubbly person, always obliging and diligent, nothing was too hard for her. Kathryn understood our needs and looked for someone to love and appreciate our home as we did.

I have no hesitation recommending Kathryn to future vendors wanting to sell. I would like to wish Kathryn and her team the very best in the future and thank you once again for all the wonderful help Kathryn.

Lynley & James Riini


My very grateful THANKS, to the team responsible at Bronwyn Kay's Agency for successfully selling my home recently.

I think it was worth it, if only to receive the most awesome gift of goodies I received yesterday!!!

Thank you for everyting.

Cynthia Churton


My very grateful THANKS, to the team responsible at Bronwyn Kay's Agency for successfully selling my home recently.

I think it was worth it, if only to receive the most awesome gift of goodies I received yesterday!!!

Thank you for everyting.

Cynthia Churton


Due to ill health our country property had not been maintained. We listed with Shona who worked hard going the extra mile and within a few weeks had the property ready for sale which was achieved very quickly at auction. We recommend Shona without reservation as an agent who will work for her clients going above and beyond to achieve the best outcome.

Anne and Brian Eaton


Kathryn called me enquiring if our property was available for sale - she passes it every day and noticed it was vacant. Since I'm not personally on the property register I was impressed she tracked me down and she had my attention.

Kathryn kept in close touch for quite some weeks while we got some complications sorted, gave valuable advice and service, and the agency had a buyer already in the wings so we were set up for a very quick turnaround. Well done BK and Thank You!

John Booth


We found both Di & Liz to be professional but personable. We would thoroughly recommend friends to use BK Agency.
Thank you!

Tania & Jason


We found both Di & Liz to be professional but personable. We would thoroughly recommend friends to use BK Agency.
Thank you!

Tania & Jason


Being an agent myself I felt that Jake did a great job for the Purchaser (me) and also worked very well and fair for the Vendor.  He acheived two very satsified people in reaching a fair deal for both.  Well done Jake.  Merry Christmas to All.

Terry Robinson


A huge thank you to Liz and Di for all of their help through out this long process.  They went above and beyond to help us secure our first home.  Always working alongside us, keeping us up to date with everything we needed to know and reassuring us when things started getting tough.  Would Definity recommend them. 

R & T King


A huge thank you to Liz and Di for all of their help through out this long process.  They went above and beyond to help us secure our first home.  Always working alongside us, keeping us up to date with everything we needed to know and reassuring us when things started getting tough.  Would Definity recommend them. 

R & T King


We listed our house with Liz and Di, both are happy, kind and proffessional people. They showed this throughout the process of selling our house, we had some strict rules about viewing times, but Liz and Di met our needs as a family. We knew they were working for us and our best interests. The house was sold within two weeks!  I would recomend Liz and Di as a selling to anyone, they will be the first people we call in the future if and when we sell again.

 

 

Jeremy and Bronwyn


Speaking from a first home buyers opinion, the process can be daunting. However, working with Di and Liz, who have the knowledge and patience to guide me through the process, really helped put me at ease. Partnered with their positive, bubbly personalities, and professionalism, they’re always happy to answer questions and we’re very flexible with their time too.

R & Q Carmichael


Speaking from a first home buyers opinion, the process can be daunting. However, working with Di and Liz, who have the knowledge and patience to guide me through the process, really helped put me at ease. Partnered with their positive, bubbly personalities, and professionalism, they’re always happy to answer questions and we’re very flexible with their time too.

R & Q Carmichael


I would like to express our thanks and how Jenny made us feel at ease in selling our home. She kept us fully informed during the sale process and explained the contract to us in a manner that we could understand. Her bright and friendly attitude is a tribute to her. We had no problem in trusting her completely and wouldn't hesitate in recommending her to future clients.

 

Richard & Marise Henzler


I had prepared myself for an arduous task when my wife and I decided to sell our Gisborne house from overseas. However, after a simple phone call to BK Agency, Jenny put my mind at ease and got the ball rolling straight away. She made the whole process easy and we got a great result on auction day. Thanks Jenny and the BK team!

Ben


We listed our house with Liz and Di, both are happy, kind and proffessional people. They showed this throughout the process of selling our house, we had some strict rules about viewing times, but Liz and Di met our needs as a family. We knew they were working for us and our best interests. The house was sold within two weeks!  I would recomend Liz and Di as a selling to anyone, they will be the first people we call in the future if and when we sell again.

 

 

Jeremy and Bronwyn


I really enjoyed the positive, friendly interactions with both Bronny and Benny.  They listened to what we wanted and got us top dollar.

Angela Preddey


Thank you very much Sarah for helping us finding our first home.

You really went out of your way to support us. We really felt your sincerity. Thanks Heaps :)

 

 

Rodney and Reena Revira


We recently listed with Mandy from Bronwyn Kay Agency. We were hoping for a quick turnaround of the property and that’s exactly what we got. The house sold in 12 days.
We found the process completely stress free. Communication from Mandy was great and we achieved the price we were hoping for. Great experience. We wouldn’t list with anyone else in Gisborne.

Scott & Sarah


This is the first time we have put a house on the market, and Kathryn has made us feel very supported in the process. She offers professional advice, listens to what we need and makes it happen. Kathryn is a pleasure to work with and we look forward to seeing how the sale goes.

Cleo


After months of trying to find our first home and endless auctions, Jenny Virtue you are the best!  Within two weeks of signing up with Bronwyn Kay, we moved into our first dream home.  Jenny made the whole process easy and hassle free.  Thank you so much again Jenny, you are one in a millon and would highly recommend you to every one.

Diana and Tracy


Thank you Debby, for the great work you are doing for me. You’re a great agent with a great company

Graeme Ritchie


Hi Sarah

Wanted you to be the first to know that we brought a house last night!!  Thank you for all your help and support.  

Heather & Gerry


I found Dianne 100% professional, competent and helpful.  She always answered my queries fully and I felt I could trust her. This is vitally important. Dianne inspires confidence.

Robyn Gardner


I would highly recommend Jake Stevens if you're looking for a highly knowledgeable real estate agent you can trust for an excellent and competent purchase/sale. Extremely Professional.

Sonia Bechus


Jake went out of his way to make things easy for us and was very pleasant to deal with.

Nancy & David Barnes


Once again Dianne Holland was the right lady for the job!  I was so impressed first time around three years ago that when we had to sell my dad’s house I immediately thought of her.  She is one of those people who quietly works at getting the job done.  Dianne is not one of those pushy – all talk / no action agents. Instead she does what she says she will and most of all gets the desired result for her clients.

I have no hesitation in recommending Dianne as a trustworthy hard working person who gets the job done by getting stuck in.  its that good old kiwi way of hard work pays off. 

 I have included a separate testimonial but would like to add that all the BK staff I have had contact with are great ambassadors for your agency,.  From Tom who by the ways make a great cup of tea to Sabrina’s smiling cheerful personality as well the lovely Liz and of course the sell or by with Di who is a star!

 

Carolyn South, Bank Officer, Gisborne


Shannon was outstanding as a salesperson right from the first meeting, her level of service and feedback was above and beyond.

In our view having worked with many real estate personnel, Shannon was far and away the best and we would definitely use her again.

Paul & Dianne


We initially considered listing with Bronwyn Kay Agency because of high local profile in sales at Wainui/Okitu.  Bronwyn delivered exactly what she said she would and Jake did extremely well in the auction.  Ben was great in his follow up and advice throughout the process, a real asset for BK Agency.  We are both really happy with the outcome and would have no hesitation to sell again through BK Agency.  Thanks very much

Matt Evans


Wow...it's all done, thank you so much Sarah.  The best real estate lady I've met, will be recomending you for sure!

Maree O'Connell


BK Selling Wainui

I asked Bronwyn to sell my home and she was on the job.  Very positive and honest.  Bronwyn recommended to go to Auction, perfect call!  Three weeks later and SOLD!!.  So a very big thank you to Bronwyn and all her Team.

Pamela Stewart


Awesome job Jenny, no improvement needed :)  AAA+

Solly Leota


We found Jenny amazing.  Jenny came to us brimming with confidence, after we'd struggled to sell through another agency,  which boosted our confidence again.  Two weeks after signing up with BK we had the result we were after, Jenny had found the buyers!  

Jenny was very professional in the way she went about the whole process and we would highly recommend her to sell your property.

David & Jessica


I recently put my house on the market with Bronwyn Kay and was allocated Jenny Virtue as my agent.  She was a delight to work with.  She kept me calm and positive when I got stressed with the whole process.  She was professional,  but friendly and helpful throughtout the whole process.  Jenny's communication was excellent all the way through and kept me informed of what was happening.  Nothing was to much trouble for her.

Lesley Wilkin


Upon arrival in Gisborne we met Mandy house hunting and were most impressed with her selling skills, detail, reliability, honesty and thoughtfulness. We have found her to always be bright and cheerful in people relationships.

Leonie and Trevor Wichman


Mandy is friendly, approachable and totally trustworthy. She puts your and your needs at the centre and is very client focused. I can think of no one better to have as your real estate agent.

M Hepi


Having Mandy help is like having your best friend at your side – she’ll tell you what you need to hear not what she thinks you want to hear. I’d trust her to help guide me through the big decisions in life!

D Heaphy


We saw Di had sold a house down the street and decided to use her as we are from out of town and wanted to sell our rental property.  We were really happy with Di, she was super professional.

Hawkins


I trust and respect Bronwyn, I listed with her because of her reputation, great interpersonal skills and expertise.  

Just keep doing what you are doing, it is what has made you successful - knowledge of people, market, honest open communication is key and it is what Bronwyn has and does!  To quote your advertising, "Bronwyn has soul".

Coral Dunn


In my dealings with Nick a more motivated and trustworthy man would be difficult to find. Nick has excellent work ethics bound by very high standards in all that he does. Self-driven and highly skilled I am honoured to have been given the opportunity to work alongside Nick.


Over the years I have been extremely impressed with Nick’s work ethic and the commitment he shows to his clients, who he always holds in high regard. Nick is knowledgeable and keeps ahead of what is going on in the industry, providing exceptional service with added value.


This sale was a stress free process and we appreciated the way Jake managed the Auction.

G Hart


Shannon was an absolute delight and extremely helpful.  When I made initial contact with Shannon requesting a weekend viewing, Shannon made herself available even though she had other commitments.  The viewing was a "no pressure sell".  Living in the BOP, Shannon made the process very achievable.

Gaylene & Steve


Shannon was very helpful and answered all our queries about the property. She also provided guidance about the property purchasing process in NZ and having lived in the UK for many years,  meant we weren’t very familiar with this.

Friendly, helpful service at all times from Bronwyn Kay Agency.

Mathew & Vanessa


Fantastic service!  Friendly, helpful and maintained great communication.  Made the sales process easy and way less scary!

Emma Mackie


Shannon was very helpful and honest and we appreciated her clear communication.  She was a pleasure to deal with.  “We really appreciated your handling of the whole house transaction Shannon, I will try and model my Real Estate career on you".   

Tom & Rachel


..... I see that you are continuing to improve and expand and may I say, you have selected  wonderful staff.  Keep this up as the people that work for you make all the difference....

 

John Smolka


Many thanks to Jake & the BK crew for making this a smooth purchase.

Les Stewart


I have never employed the service of a Real Estate Agency before.  Debby was very welcoming and made the sale of our investment seem easy.  Bronwyn Kay's team have their finger on the pulse of what's happening in the market and acted accordingly.  This resulted in a quick offer at a fantastic price.  Will recommend and use again in the future.

A Sidney


This was the first time I had purchased through Bronwyn Kay Agency and Debbie was thoroughly professional and friendly!

A Nicholson


Delighted once more with the consistently high level of professionalism and support shown by Bronnie.  Nothing was too much trouble and her vast knowledge and expertise was evident throughout.

The BK Agency office team are warm and welcoming which is appreciated.  Thank you.

Anne Gordon


We listed with Bronwyn Kay Agency as we had heard of Bronwyn's reputation.   She is a very good salesperson and when asked straight up questions we received straight up direct answers.

B & J Jopson


I found the service great and would recommend Sarah and the Bronwyn Kay Agency to family and friends.

Betty Edwards


Service was exceptional, communications excellent!

T & B Gaddum


Jenny Virtue, we cannot thank you enough for helping us find our first family home in New Zealand!

Jenny, went out of her way to understand what type of home we were looking for and ensured it suited every one of our requirements.

We found our perfect home within 2 weeks and we couldn't be any happier!

Outstanding service and we would highly recommend Jenny and The Bronwyn Kay Team!

Kim & Ricardo


You are truly a superstar!  I just can't thank you enough for the work you did on selling our home.

Everything was so seamless and simple so my first my experience of putting a house on the market has been really awesome and that's totally because of you.  You have the best personality for the job - your warmth and approachability, knowledge of the market, clear advice and regular reporting on what was happening in our situation - it all just built confidence in the process.  And, in the grand scheme of things, it wasn't a very long process (3 or 4 weeks maybe?).  I've always said that from the minute you first came to our house to conduct the initial assessment that I had a great feeling about you.  Well...my instincts were on point.

I also want to acknowledge the extended BK whanau.  I've been really impressed with your collegial approach to marketing.  For people like Paul and I, who had no clue how it all worked, you've all just made it incredibly painless!

If I ever want to sell again (and you just never know how soon that might be), you will definitely be my first port of call.  You're worth every penny!

 

Wishing you a GREAT year in real estate.

Theresa Wawatai-Smith


Absolutely wonderful, understanding, helpful and efficient service.  Helen you really made buying our first home so much easier and you found everything we wanted and more.

Thank you all soooo much.

Another Satisfied Client


Jake our Salesperson did great work.  Bronwyn Kay has a great team, friendly and very helpful  :)

Maureen


Thanks a million Jenny Virtue

Jen Virtue your fabulous, I would thoroughly recommend Jenny. You weren't my listing agent but you did an amazing job and got the job done with passion, empathy and dignity!

Tony & Linda


Shannon is awesome - no improvements required

Steph & Cath


Sarah took so much time and care and went above and beyond.  Nothing was too much trouble.  I loved dealing with real people in a real agency who have my family's interest as their priority.  It is so refreshing and a great introduction to our new life in Gisborne.

Thank you Sarah and Team.

Anna Dolan


Sarah provided clear and helpful advice.  She did everthing realistically possible to assit in purchasing my home.  The Best!!

I would "DEFINITELY" sell or purchase through BK Agencey - They are a Top Shop!

Paul T


Thank you Bronwyn Kay and staff for making our first home purchase in 27 years, an enjoyable and memborable experience :)

Howard & Wendy Fleetwood


Why did you list with Bronwyn Kay? -  The Reputation, Salesperson and the Marketing Plan.

I had the best experience selling with Taan - property on the market for 5 days and sold for more than asking price - couldn't have asked for more :)

 

Alice Trevelyan


Thank you for this opportunity to thank Stef again for the whole process of buying our house.  You went over and above to help us.  

You always made us feel important and welcome.  Nothing was a problem, even ringing you late in the day for a viewing (even when you had another showing).  It was a dream working with you.

Many thanks Stef!!

Tina & Shaw Collier


Many thanks for looking after us so well.  We appreciate your professionalism and your care.

Robyn & John


Fantastic process.  Really appreciated the support & guidance from Jake.  The entire BK Team were amazing throughout the process.

Much appreciated.  We could not have aked for a better result and always a smile from the incredible team at BK.

Amanda H


Debby was very helpful to us as we were not living in Gisborne when buying the house.  Debby was constantly in touch and keeping us very informed of the progress of the sale.  We would recommend Debby and Bronwyn Kay Agency to our family and friends.

Keith & Anthea


Thank you so much for all your efforts in trying to secure a property for us.  Jerry & I would have dearly loved to buy from you.

We were both really impressed by your honesty, energy and enthusiasm about all the properties that you showed us through.  You're a lovely lady and we both wish you every success with all your endeavours xx

Would love to have a wine or 3 with you once we are settled in our new place in the New Year :)  Thanks again.

Carolyn, Jerry & Olivia


Just wanted to say a huge thank you for your help with me and Kylie buying our first home.

Not only were you so honest and helpful, but the way you dealt with us was so welcoming and warm, yet professional.  With some other agents, we found that getting information on properties was difficult, or impossible, but not with you.  If you didn’t have the answer to hand, you immediately said that you would find out from the owner, and then you got back to us without us having to chase you up.  Perhaps a small thing, but for us it made the whole process much easier to handle and helped to settle our nerves.  The whole ‘journey’, from arranging the viewing, right down to getting the keys, was smooth and transparent.

We couldn’t have asked for a better, nicer person to introduce us to our new home.  In fact, your excitement was contagious and you made it possible for us to focus more on our new home, rather than the stressful process of the actual move!

Thank you again – I would have no hesitation in recommending you personally  to any vendors or purchasers.  To be honest, I already have.  

Noel & Kylie


We sold our rentals through Dianne, she was very good at considering our concerns regarding our tenants.  Many other sales agents would not have considered this to be an important concern.  We would recommend Bronwyn Kay Agency & Dianne to our family and friends.

D & E Florance


Debby is highly efficient and organised and with her bubbly personality, made her the perfect fit for selling my house. She was flexible with open homes, viewing times and always available for a chat and support, her sense of humour was a great balance for what can be a stressful time!

K Walser


Merely satisfying Clients in my opinion is not enough to earn loyalty, exceptional service worthy of repeat business is the catalyst.

Shannon has always delivered exceptional service hence the reason she is my Agent of choice.

Shannon commits wholeheartedly to the process, achieving outstanding results each time.

She is an absolute asset to the Bronwyn Kay Agency and I wish her every success.

Richard Barlett


My husband and I had been house hunting for 18 months we were registered with almost every agency in the Bay and were shown house after house that were nothing like what we wanted and all over our budget, or under our budget but requiring ALOT of work.

Shannon found us a house within 6 weeks of meeting her not only was it in our budget but it was everything we didnt ask for but that she knew we would love because unlike most agents she took the time to get to know us.

 Thank you Shannon for helping us finally settle down.

Kirsty


Debby was great re contacting us, especially as I don't email, so Debby texted or phoned me and the emails went to my sister, so we were both updated.  Thank you for that (two different contacts selling the same property)  Feed back after the open homes was excellent.

This was so lovely, the sale was a breeze for us!  I am delighted with how smoothly everything went.  I've kept Debby's card, you never know what is around the corner!

B Mogford


We just want to say a big thank you for helping us find our first home. We truly are privileged to have had you as real estate agent on finding our dream project.  Anthony and I have dealt with a few real estate agents over the last two months and you were by far outstanding on accommodating our needs. We could only view properties on the weekends as we were based in the Waikato region, and you managed to squeeze in as many houses as you could possibly find so we had a variety of options.  We would definitely recommend Debby Cresswell as a Sales agent, she was superb and so easy to deal with.

 Many Thanks Debby, we look forward to dealing with you in the future.

 

 

Maria Jeffery & Anthony Hughes


Nice, easy and friendly process :)

B O'Reilly


We felt that Shannon and the team at Bronwyn Kay genuinely cared not only about the property they were selling but also about the people involved, making it the most positive real estate experience we've ever had.  Thank you and keep up the good work!

T & M Wells


Jake was very easy to communicate with and made me feel at ease each step of the way.  Laid back but professional approach, I would definitely recommend him to friends and family.

Hayley


After 25 years I was facing the daunting task of selling my home.  Enlisting the services of Shannon ensured that the sale was swift and made the transition as easy and painless as possible. Her professionalism mixed with her compassion and understanding for the situation made me feel comfortable and completely in control throughout the entire transaction, so thank you. 

Anybody who is thinking of selling their home would benefit greatly from having Shannon represent them.    

 

Geoff Clarke


Shannon Sheridan- What an asset to Hawke’s Bay real estate!!!

Following nothing short of a complete stroke of sheer good luck, we came across Shannon during an impromptu visit to an open home that wasn’t even on our radar. The home wasn’t for us, but we instantly knew that Shannon was. She greeted us with a positivity and a professionalism that we had not experienced anywhere else on our house hunting travels, and have yet to experience since. Shannon portrayed a very appealing combination of warmth, knowledge and enthusiasm, quickly demonstrating that she was the agent for us.

 Once ready to market our property, Shannon demonstrated her ability to ensure the client comes first, proving to be flexible, reliable and extremely hardworking. She presented our property to potential buyers with relentless passion and enthusiasm, and we are confident that choosing Shannon to bring our property to the market was the main reason we had multiple offers within a matter of days.

 Shannon continued to fully support us on the other half of our quest, to find the perfect alternative home, during which time her diligence and integrity shone through. She absolutely earned our trust during this process, through her communication, support and real estate expertise.

 We would highly recommend Shannon to anyone looking for a conscientious real estate agent who will work for you, can be relied upon,  and will walk along side you all the way.

 Shannon, you are a Gem!!!!

Emma & James, Napier


It’s true what they say – selling your home is a big deal, no matter what the circumstances. So having an agent who understands how it feels and goes the extra mile to make the process as painless as possible makes all the difference.

 Richard did just that. He listened to what was important to me and recommended the best process to suit. Then he executed the process with all the calmness and efficiency I needed to feel confident of getting the right outcome. I always felt as though he was putting my interests first, and I really felt I could trust his advice and guidance.  

 In the end, the sale process was really straight forward and the outcome exceeded my expectations. Thanks Richard, you made it easy.

 

Liz


It would seem that the BK Agency is going from strength to strength.  Can there actually be room for further imprivement? BK Team already has a high calibre of sales pleople, a state of the art office and an expansion programme in Hawkes Bay.  Special Agent Debby Cresswell pulled out all the stops for the recent sale of our property.  

Incredible success story, we would recommend BK every time.

Tania & Simon


I wish I could conjure up some suggestions on how you could improve your service, however, I genuinely cannot offer comment on how such exemplary service, from beginning to end, can possibly improve.  We will be forever grateful for Taan & the Bronwyn Kay Team ensuring that selling our home was such a positive experience.  Great friendships make, excellent service, excellent people.  Many thanks.

J Ovenden


Jake was my Salesperson, he was excellent and thought outside the square. Jake also listened to my way of thinking, I asked for no contact unless something positive was happening.  We developed a plan together, Jake was totally onto it.  Now my daughter has listed her house with Jake.

M Shanks


As vendor I was completely satisfied with the sale of the property and found the BK Team helpful and sincere.

Annabel


Faultless!  Taan was absolutely amazing and delivered everything as promised.  Highly recommend and wouldn't hesitate in listing with BK Agency in the future.

Jessica


We found the sevice excellent.  We were treated with respect, kept up to date on proceedings and found the whole experience very satisfactory.  Thank you very much.

Faye & Ted Parsons


I feel very fortunate to have met Di in her role as a sales person.  I know I am a "high maintenance" customer, but she was always patient diplomatic and honest.  She understood me and what I wanted to achieve, when I asked for advice, she gave it freely and clearly.  Nothing was ever too much trouble. She was prompt and efficient in all her dealings with me, always available to help/show/explain.

One day, in the future, when I come to sell, her expertise as an agent will shine for me again, but from the other side of the fence.  I have every confidence in Di and everyone at BK Agency.

E Meintjes


Di made the whole experience easy & kept us informed the entire journey.  I wouldn't hesitate using her again to buy/sell.

Carrie Noad


"I want to thank Debby Cresswell for her professionalism and skill she showed me during the process of buying my second investment property.  She had great communication skills and was always patient with her time responding to any doubts that I had.  I'll certainly contact her again when I need to buy another house in Gisborne.  Thanks again".

Joshua Lay


Taan was brilliant going over and above expectations, keeping us in the loop constantly, her professionalism, knowledge of the local market and communication is exceptional.  Thanks Taan you have been great! :)

Peter & Kim LeSech


We are happy with our agent, he was helpful, approachable and always available if needed.  We appreciated the service we were given.  Awesome!!!

Brian & Eileen


Taan received an amazing bunch of flowers from some new purchashers and this is what the card said...

We wanted you to have a bit more beauty in your day before you leave us to go home for a well deserved break.  Thank you for all the beauty you have brought into our lives.  Cheers to new beginnings and beautiful friendships.  Total and utter appreciation for all your hard work.

Mauri Ora

Marsh & Laura


Over the years we have bought and sold six properties.  This was the quickest no hassle sale of them all.  On the market one day and top price achived,  Am I a "Happy Chappie", you got to belive it!

We liked Sarah's positvie attatude, we did not have time to market the property, as Sarah sold it overnight!

Tony & Betty Rodgers


Friends recommended Bronwyn Kay Agency and Sarah Eriksen.

Great service and always attentive.  Improvement would be difficult!!

The Wauchop's


We love Taan!  Thanks for helping us buy our first NZ Home!

Riaan & Sonja


Its always good to get home, even if it is raining!

Just wish to say thank you very much for the service you and your team provided with the sale of our two properties over the last few months.

Your willingness to assist where possible with us going away was appreciated, as it pretty much made it hassle free. As I have not heard to the contrary there were I presume no hick-ups with the settlement of Albert street.

The settlement certainly went smoothly from our end.

 Please pass on our thanks to everyone involved and I look forward to buying or selling a property with Bronwyn Kay in the future!

Another Satisfied Client


We got to know Taan when she marketed and sold our neighbor’s home. We liked the way she went about promoting the property and open homes. When we decided to sell, we said we would use Taan as our agent. So glad we did! Taan and the Bronwyn Kay team were great. Taan kept us up to date with everything, text, phone calls, emails. A very positive experience. Taan was quick to take us through a new listing after we had sold. She felt it was just us. How right she was. The sale of our existing home and purchase of our next was very smooth. Thank you Taan, George and the Bronwyn Kay team.

From Paul and Pauline.

Taste Success With Taan


What a Company to deal with.  Debby was very helpful, I would recommend BK Agency to family and friends.

 Beka

Why did you list with Bronwyn Kay Agency? 'Reputation'


Debbie was fantastic to deal with from the very start.  She took us through the process as we'd not purchased a home in NZ before and we both felt we could call/text anytime to clarify things.  She was honest and friendly, not too pushy!!  We're grateful for her input with the purchase of our 'forever' home.

Fiona Philip & Patrick Fitzgerald


Sarah was excellent as was the team to sell so quickly was just amazing. Thank you so much Sarah and Jake.

Ian & Pam Dudley


Thank you for giving me the courage to take the big step of buying a home for me to make a sanctuary (in my old age). I really appreciate all you have done.

Linda


Thank you so much for helping us getting our property sold.

Your help and hardwork was invaluable to us and we wish you all the best for  a profitable 2013 .

 

Sarah & Paul Garrett


“Two years ago I purchased a house through Taan Suwanduang as a family home for myself and my children.  I wanted an agent who wasn’t “pushy” and was very fortunate to find this and many other wonderful qualities in Taan.  As a direct result of these kind and caring attributes we have developed a great rapport, and not only would I buy again through Taan in a HEARTBEAT, but would highly recommend her to anyone who was looking for a property.  This is a lady who is outstanding in her field, and the copassion and understanding that is needed when tying all the components of real estate together.”

Debbie Valois


“I have had the pleasure of working with Taan on a property I purchased from her.  Her 

communication skills and honesty are a rare commodity these days and she will have a great future in this industry. 

I would have no hesitation in working with her again and recommending her to others that cross her path.

I wish Taan well in her career as a real estate person and thank her once again for the experience of working with her.”

Rick Brenchley


Two years ago I moved to Gisborne and was lucky enough to meet Taan while I was house hunting.  I found her to be professional and helpful but also friendly and happy to give me time to consider my options.  Thank you Taan

Jeni


“We live in England and have recently sold our property in Gisborne through Taan.  We have to say it was a pleasure dealing with her through just email correspondence, having never met her in person.

Her attention to detail was first class, and we have very regular updates as the sale progressed.

All in all we have been very satisfield.”

Mike Wilkins and Andrew Nicholson


"Taan's pleasant, proactive and professional approach, provided the incentive for me to engage her services during 2013.  Initially, to market/sell my parents home, then suddenly my own home also!  This accomplished, Taan diligently began to search, within the given price bracket, for my idea of a desirable home - I strongly admire her patience and perseverance.  Once discovered, Taan was required to utilise her considerable negotiation skills to achieve a mutually agreeable price.  3 x missions successfully executed and accomplished.  In my opinion, Taan is an empathetic, genuine person of integrity.  Well done Taan, thank you!  PS. The additional bonus is Taan's complimentary Thai cooking lesson - DEEELICIOUS!!"

Gail H


"Thank you for all the work you have done towards the sale of our house in Clifford Street.  We were very impressed with your tireless effort to present our house, with open house presentations over the weekends and weekly showings, culminating in its eventual sale.  We were equally impressed with the weekly marketing reports, keeping us in the loop.  These we valued highly as we live in Rotorua and as the house in Clifford was unoccupied it was a good feeling in the knowledge that you were there in Gisborne keeping a watch over our property, organising to have our lawns mowed and ensuring that our home was presented at its best.  Once again we say thank you and wish you all the best in your future at Bronwyn Kay Agency.  Say thank you from us to Bronwyn and the team for the dedicated and concerted team work involved in selling our home."

Jim & Marie Hay


“Taan was amazing to work with during the purchase of our first home. We really appreciated her honesty, friendly nature, organised and professional work. We are so happy with our purchase and wouldn’t hesitate to recommend Taan and Bronwyn Kay to all our family and friends”

Renelle


"Taan is an amazing sales person, honest and going beyond call of duty. My children love her LOL. Thank you for all the extras you did for us, arranging trade people, meeting them and countless extra hours put into making this purchase happen. Made a friend with our family" 

D Rowell L Webb


"Taan is awesome!"

Jason Clarke


Dear Taan,

"Thank you for all your wonderful support, advocacy and understanding, you have no idea how much you have helped me get through this “selling/buying thing” J Words cannot express what I would like to say, you are a wonderful person Taan and a brilliant sales woman. Lots of love and blessings for a very bright future"

Linda Haines


"Everything possible was done for me especially hard when I come from out of town. I enjoyed the encounter and have no complaints" 

Noelene Meadows


"Taan is a very good agent and has been very pleasant to deal with. Thanks to all at Bronwyn Kay Agency"

Lorin Dougan


Thank you so much for working so hard in selling our home and finding us our perfect new house!

You said you would do it and you did!!  I hope this is the start of a long friendship.

Thank you from the bottom of our hearts.

Frances, Dean and Zac xx Scooby & Brandy too!


Dianne Holland was very professional throughout the whole process and would use her in the future if I decide to sell.

Sandy Fenton


Di was very professional throughout the whole sale process of our property, and showed great patience and focus despite the amount of time it took to achieve a sale. We would have no hesitation in recommending Di to any prospective seller.

Chris Palmer


You were absolutely great to deal with.  Most real estate agents are a pain to deal with...You were most delightful and appeared to be full of enthusiasm, so I will definitely be staying in touch for furture purchases.

Edd Light


It is often said “Friendship doesn't mix with business”. But there are always those exceptions where it can prove a positive combination.

Di Holland has been a close personal friend of ours for over a decade and during the span of our friendship there have been many discussions on the topic of real estate

Therefore Di’s progression into Real Estate didn’t come as a surprise to us as she has always shown a passion for, and a working knowledge of, the industry. 

When we decided to sell our property we did not hesitate to list with Di… and we have not regretted it for a second.

To start we received great advice on marketing and presenting the property for inspection. Then Di worked hard to secure a buyer that fell in love with our property. The end result was that three weeks from listing we settled our unconditional sale – we couldn’t help but be happy with that!

Thank you Di for your effort and your enthusiasm to achieve such a great result. We have no doubt that you will work as hard and as professionally for anybody else that chooses to list with you and wish you well doing what you love.

Craig and Yvonne Smith


“Couldn’t have asked for more from Dianne, in a difficult situation she is great – thank you”

Brent


“Di Holland was the most amazing real estate person I have dealt with over the many years I have brought and sold homes. She was always in contact, went the extra mile and treated us as though we were special. We asked about lawyers and we were recommended the best I have ever come across”

Colin and Bev Clark


I would recommend people to go through Jake Stevens as he is a top man. Cheers Jake!

Todd Atkins


Dear Jake - I would like to thank you very much for your assistance with the marketing and sales of a number of properties in the Gisborne region under the mortgagee auction process.  The delicate nature of mortgagee sales often requires a level of skill and sensitivity which goes beyond the usual rel estate transaction.  Your expereicne and communication skills were certainly up to that task.  Your calm and fair-minded liaison with all parties no doubt resulted in the successful end results.  It’s always a pleasure to work with you Jake and I would have no hesitation in recommending your professionalism to anyone looking to buy or sell real estate. 

National Mortagee Sales Co-ordinator - Harcourts Realisation Services

Janice Rouse


I highly recommend Jake Stevens and the Bronwyn Kay Agency Real Estate Team. Over the past 2 years Jake has successfully sold 5 rental properties for me. As I live in a foreign country, it fell to Jake to work with the property manager and the tenants to arrange presentation of the property to potential buyers. In this Jake truely excelled. His strong rapport with tenants and local tradesmen made a dramatic difference in the outcome of these sales. Jake made arrangements with the property manager and tenants to ensure that the properties were in the best shape possible for the sale.

Jake's ability to bring in offers is remarkable. Even in a slow real estate market, Jake was able to pull in multiple offers on most of the sales and was able to leverage the multiple offers in order to obtain a higher selling price.

Lastly I must commend the team at Bronwyn Kay Agency on their technological capabilities. As a foreign investor I rely heavily on electronic communication. With Bronwyn Kay Agency I was able to do so with minimal effort.

John Goddard


“Thanks Jake, Really appreciated your enthusiasm and attitude to get us sold, you are fantastic at what you do, but even better was a genuine person who took care of us all the way through this journey.  Muriwai Beach Road here we come!”

Lis, Billy, Zane and Ava


"I have been dealing in both commercial and residential property throughout New Zealand for the past 8 years. I have dealt with many Real Estate agents, both in selling and purchasing. When I made the decision to invest in Gisborne I dealt with Jake Stevens of the Bronwyn Kay Agency. I encountered a smooth transaction, I found Jake Stevens to be both professional and knowledgeable when it came to dealing with the property. I would have no hesitation in recommending him to others seeking to invest within Gisborne."

Jane Grant


“My real estate agent Jake was professional, he was reliable and efficient”

Sarah Su


"Jake impressed me with his lovely manner with tenants/owners of houses we looked at. I felt supported, but not pressured when viewing homes and this is the reason I chose BK to manage my rental once purchased. I also really appreciated the ‘taxi’ service and the after-sales service, including checking the tenant’s wellbeing has been superb!"

Kaye Hyams


“We recently sold our home after making the decision to relocate to America. We were working to deadlines and really required a result in a rather short time frame. Not only did Jake achieve a great price in a very good time frame, he was instrumental in advising us on any improvements which we believe helped achieve a great price. He even came over on a Friday evening and helped us pressure wash and clean the home!  Thanks for all your help Jake!”

Julia and Remo Williams


“Over the years I’ve engaged Jake Stevens to sell several homes on my behalf and most recently bought through him I have found him to be a good, honest and reliable agent. I would have no hesitation in recommending him if you are considering buying or selling a home. Thanks Jake!

Ben Holden


The sale went hitch free at our end. We were well informed throughout the sale and we felt that we were given the best advice about where our property stood value wise in the current market for its location and as a result all parties were happy in the end.

Shai Wilson


 Correct pricing and marketing, plus the advice and enthusiasm of the sales team ensured a quick and seamless sale of my property

John Malin


Jake was enthusiastic about Mum's place as soon as we met him.

We found Jake to be professional, friendly and very good at his job, guiding us through a tough time in our lives as we had recently lost our Mum and it was her home that was being sold.  Jake has made it very easy, going through this process.

If we were buying or selling we would go through Jake and the Bronwyn Kay Agency for the professionalism and dedication that is shown to clients.s

Heather Sexton and Lois Mullings


 Dear Bronwyn

 Thanks so much for all your help over the past few months to market our home, purchase a home in town and secure land at Scarley's Way to build in the coming months. We have really appreciated your sage advice and guidance which led to a quick sale ahead of auction and the stress-free purchase of the other two titles.

We've really enjoyed working with you and your wonderful team. In a short space of time we have developed the highest level of trust and respect for you. Your passion and integrity are second-to-none and we would not hesitate to recommend Bronwyn Kay Agency to family and friends. Likewise, we'll be turning to you for our own future real estate needs.  

And today was just incredible. Thanks so much for the awesome news that we have won your $10,000 prize draw. We are absolutely ecstatic! After completing three real estate transactions with you in as many months, this really is the icing on the cake. We will be spending our unexpected windfall on a trip back to the UK in 2016, and that is thanks to you!

 Again, thanks so much for all you have done for us.

Craig and Jo Whibley


Thank you Bronwyn and Stef for the encouragement and support you gave me in going ahead with this purchase. I have really valued your "can do" attitude.  At the end of the day, everything we do in life is about personal connections and you two are true believers and practitioners in that.  I'm looking forward to continuing my association with the company through the Property Management team.  Cheers Debra

Debra Smallholme


Thank you to Bronwyn, Stef and to the rest of the team.  We all had success in selling my parents estate.  Everything went well, communication was awesome!  Cheers and thanks so much.

Kelvin Summersby


Bronwyn Kay offered me a higher price for my home than other agents, with a good reputation she also got a higher price than their quotes.  She was very professional and informative at all times, made my house look good in marketing photos and sold my house quickly.

Nyree Weichel